Data your teams can see. Decisions your leadership can trust.
Business Intelligence & Visualisation for Enterprise Decision-Making
Spreadsheets and disconnected reports create lag, contradiction, and risk. TSC’s Business Intelligence service transforms your Dynamics 365 and enterprise data into real-time, role-specific dashboards that give every level of your organisation the clarity it needs to act — with confidence.
What Our Business Intelligence Service Covers
Enterprise Dashboard Design & Development
Role-specific dashboards for executives, department heads, and operational teams — with drill-down capability from board-level scorecards to individual transaction records.
Cross-System Data Consolidation
A single pane of glass across Dynamics 365 F&O, BC, CRM, Azure SQL, Excel exports, and third-party systems — eliminating manual reconciliation and version confusion permanently.
KPI Library & Metric Standardisation
Standardised KPI definitions, calculation logic, and business rules agreed across functions — ensuring every report, every dashboard, and every meeting tells the same story.
Real-Time Operational Reporting
Live operational reports for procurement, sales, finance, and HR — refreshed in near real-time, not compiled the night before a review meeting.
Self-Service Analytics Enablement
We train and enable your power users to build their own reports using governed data models — reducing dependence on IT for every new request and accelerating time-to-insight.
Mobile & Embedded Reporting
Dashboards accessible on any device, embedded directly into Dynamics 365 screens, distributed via Microsoft Teams, or delivered to Outlook — wherever your teams work.
Typical outcomes achieved in comparable engagements:
- 60–80% reduction in time spent on manual reporting and data compilation each month
- 40% faster management decision cycles with real-time data replacing weekly report packs
- 100% elimination of conflicting numbers across departments — one version of the truth
Why TSC for Business Intelligence?
We don’t just build dashboards — we build the data foundation that makes every number trustworthy.
How do we do it?
A beautiful dashboard on bad data is dangerous. We build Business Intelligence right — starting from the data layer and working up to the decision layer. No shortcuts.
Reporting Landscape Discovery
We audit what exists before we build what’s needed.
- Full inventory of all current reports, Excel trackers, Power BI files, and dashboards in use
- Stakeholder requirements workshops across Finance, Operations, HR, and Leadership
- Identification of single-source-of-truth gaps and conflicting data definitions
- Data availability, quality, and refresh frequency assessment by system
Data Architecture & Semantic Model Design
A strong BI foundation is a data foundation.
- Data warehouse or data lakehouse architecture design aligned to your data volume and refresh needs
- Semantic model development: star schema, relationships, hierarchies
- Measure library and calculated column definitions with agreed business logic
- Row-level security model ensuring the right people see the right data
Dashboard & Report Development
Designed for the person who will use it — not the consultant who built it.
- Executive scorecards and board-level reporting packs
- Operational dashboards by function: Finance, Procurement, Sales, HR, Supply Chain
- Drill-through and cross-filter interactions for self-navigation
- Corporate branding, colour standards, and UI consistency applied throughout
Testing, Validation & UAT
Every number is verified before publication.
- Data reconciliation against source systems (Dynamics 365, GL, CRM)
- Performance testing under real data volume and concurrent user load
- User acceptance testing with business owners, not just IT sign-off
- Formal sign-off documentation and issue resolution log
Training, Adoption & Governance
A dashboard only delivers value if people use it — and trust it.
- End-user training and power user enablement workshops
- Report governance framework: ownership, refresh schedules, change control
- Change management and adoption plan for the first 90 days post-launch
- Ongoing support, enhancement backlog, and quarterly optimisation reviews
What You Get
Every Business Intelligence engagement from TSC delivers a clearly scoped, documented, and tested set of outputs — not just a collection of reports.
Core Deliverables:
- Data Architecture Document — source-to-report lineage and refresh design
- Semantic Model (Power BI Dataset) — governed, certified, and documented
- Executive Scorecard Pack — board-ready KPI overview with period comparison
- Department-Level Operational Dashboards — Finance, Sales, Procurement, HR, Operations
- KPI Library Documentation — metric definitions, calculation logic, and business owners
- Row-Level Security Configuration — role-based data access aligned to your org structure
- User Training Materials & Report Guide — for both end users and power users
- Governance & Maintenance Handbook — ownership, change process, and SLA definitions
BI Use Cases by Industry
TSC delivers industry-specific BI solutions built around the operational metrics that matter most to each sector.
| Industry | Use Case | Predicted Outcome |
|---|---|---|
| Distribution & Trading | Inventory turnover, margin by product/channel, supplier performance | Real-time visibility across 100,000+ SKUs and multiple warehouses |
| Banking & BFSI | Branch P&L, product profitability, regulatory KPI dashboards | 40% faster period-end financial reporting and management packs |
| Oil & Gas | CAPEX vs. OPEX tracking, asset utilisation, HSE compliance dashboards | 25% faster project financial close with real-time cost visibility |
| Transportation | Cost-per-trip, fleet utilisation, on-time delivery performance | Live operational dashboards replacing weekly manual Excel compilations |
| Education | Enrolment dashboards, fee collection rates, campus-level P&L | 60% reduction in manual admin reporting effort across campuses |
| Technology & Consulting | Project P&L, utilisation rates, client profitability ranking | Single view of project financials replacing 12+ disconnected trackers |
