Dynamics 365 Customer Insights
Copilot in Customer Insights helps you work faster and smarter by turning natural language into actionable insights. From creating journeys and segments to analyzing data quality and refining content, these AI-powered features simplify complex tasks so you can focus on delivering personalized experiences.
Customer Insights – Data
| Feature | Description |
|---|---|
| Dialog with data | Lets you ask questions in natural language to quickly generate insights about your customers. |
| Data prep report | Helps you understand the overall data quality and the readiness of your data to produce insights. |
| Environment status summary | Helps you quickly understand the status of your environment based on the business impact of what you've configured. |
| Answers to capability questions | Gets answers to questions about Customer Insights - Data and its features. |
| Segment creation | Creates segments using everyday words without detailed knowledge about the data schema. |
Dynamics 365 Customer Insights
Copilot in Customer Insights helps you work faster and smarter by turning natural language into actionable insights. From creating journeys and segments to analyzing data quality and refining content, these AI-powered features simplify complex tasks so you can focus on delivering personalized experiences.
Customer Insights – Data
| Feature | Description |
|---|---|
| Dialog with data | Lets you ask questions in natural language to quickly generate insights about your customers. |
| Data prep report | Helps you understand the overall data quality and the readiness of your data to produce insights. |
| Environment status summary | Helps you quickly understand the status of your environment based on the business impact of what you've configured. |
| Answers to capability questions | Gets answers to questions about Customer Insights - Data and its features. |
| Segment creation | Creates segments using everyday words without detailed knowledge about the data schema. |
