ENGAGE CUSTOMERS || OPTIMIZE OPERATIONS || EMPOWER EMPLOYEES|| TRANSFORM PRODUCTS

  • DYNAMICS 365 FOR SALES

  • DYNAMICS 365 FOR CUSTOMER SERVICE

  • DYNAMICS 365 FOR FINANCE AND OPERATIONS

  • DYNAMICS 365 FOR RETAIL

  • DYNAMICS 365 FOR TALENT

  • DYNAMICS 365 FOR MARKETING

DYNAMICS 365 FOR SALES

Empower sellers to build relationships with the right buyers, use recommendations and insights based on actual customer needs, and move deals forward by
combining the power of LinkedIn Sales Navigator and Dynamics 365 for Sales.Everything automated and everyone will have their own mobile apps for accurate
information.
Understanding the kind of impact, marketing programs with the clients and prospects. Helping the sales team about the pipe line and understanding
what’s there in the pipe for next.

Exceed buyers’ expectations by empowering your sellers with actionable insights during every phase of the sales journey.
Increase sales with AI-driven insights embedded inside Microsoft Dynamics 365 for Sales
After going through all these different stages of sales process, finally once that sales are closed you are getting the accurate time and expenses and all that
automated greatly increase the efficiency of your organization.
Get additional insights into the hands of your sellers with prebuilt and contextual insights that are quick to activate and easy to act upon. See immediate sales
results when your sellers have insights that reveal the best prospects and customers to focus on as well as the most relevant and impactful actions to take next.

Know your customers
Find and respond to customer conversations that matter most by drilling down by topic, sentiment, language, and geography. Act on web search insights based
on age and gender demographics. Turn social conversations into new leads or support cases to strengthen customer relationships.
LinkedIn and Microsoft have come together to offer Microsoft Relationship Sales, a solution to empower sellers to drive more personalized and meaningful
engagement with buyers.

DYNAMICS 365 FOR CUSTOMER SERVICE

Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and
adds value to every interaction, even on the go. Exceed buyers’ expectations by empowering your sellers with actionable insights during every
phase of the sales journey.
Deliver effortless experiences on your customers’ terms, through any channel and on any device.

Add additional intelligence with Microsoft Dynamics 365 AI for Customer Service
Empower customer service leaders to build loyalty and create customers for life. Dynamics 365 AI for Customer Service surfaces actionable insights into critical performance metrics, operational data, and emerging trends to create better service while reducing costs.
Intelligent automation dynamically guides agents to the right actions by surfacing relevant information exactly when they need it through a
single interface.
Deliver value at every touchpoint. A 360-degree view of each customer’s journey enables agents to anticipate needs and personalize every interaction.

DYNAMICS 365 FOR FINANCE AND OPERATIONS

Unify global financials and operations to empower people to make fast, informed decisions. Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive rapid business growth.

Elevate your financial performance
Close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance.

Run smarter operations
Bring agility and efficiency to your manufacturing to connect and optimize production planning, scheduling, operations, and cost management.

Automate and streamline your supply chain
Modernize your supply chain with unified, advanced warehouse and inventory management to improve fulfillment, material sourcing, and logistics.

Innovate with a modern and adaptable platform
Drive innovation with an intelligent application that is easy to tailor, extend, and connect to other apps and services you already use.

DYNAMICS 365 FOR RETAIL

Engage every shopper, everywhere
Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

Create seamless shopping experiences
Increase revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across stores, web, mobile, and call centers.

Enable omni-channel buying
Give customers the convenience and flexibility to buy in-store, pick up in other locations, or get home delivery through optimized ordering and fulfillment tools.

Increase brand loyalty
Enable customers to earn and redeem points, and use gift cards and promotional coupons across channels.

Deliver exceptional customer service
Meet customer expectations by using tools to access real-time product, customer, inventory, and order visibility.

Tailor product selection and recommendations
Offer more product selection and recommendations through advanced analytics that provide the best of both online and in-store shopping.

Optimize store operations
Gain insights through automation and business intelligence dashboards that manage reports, scheduling, time tracking, and sales.

Streamline sourcing and replenishment
Acquire inventory from the right vendor at the right price, and allocate and replenish stores based on season, market demand, and competitive pressures.

Manage product demand
Offer the right products in the right channels at the right prices by centrally tracking product information, categories, assortment, and pricing.

Amplify sales and promotions
Target product and promotion by category, channel, season, loyalty, and tier to impact revenue.n by category, channel, season, loyalty, and tier to impact revenue.